Login
Access the IDI Fly Dashboard using your registered credentials.
Accessing the Login Page
Navigate to your organization’s IDI Fly Dashboard URL. You will be presented with the login screen.
Login Process
Step 1: Enter Credentials
- Email Address - Enter your registered email address
- Password - Enter your account password
- Click Sign In
Step 2: Two-Factor Authentication
If 2FA is enabled on your account:
- Open your authenticator app
- Enter the 6-digit verification code
- Click Verify
Step 3: Dashboard Access
After successful authentication, you will be redirected to the main dashboard.
Forgot Password?
If you’ve forgotten your password:
- Click Forgot Password on the login page
- Enter your registered email address
- Check your email for a password reset link
- Follow the instructions to create a new password
See Password Setup for more details.
Session Management
- Sessions remain active while you’re using the dashboard
- Inactive sessions may expire for security
- Click Logout in the profile menu to end your session manually
Troubleshooting
| Issue | Solution |
|---|---|
| Invalid credentials | Verify email and password are correct |
| Account locked | Contact your administrator |
| 2FA code invalid | Ensure time sync on your authenticator device |
| Page not loading | Check internet connection, try a different browser |
For security reasons, login attempts are monitored. Multiple failed attempts may temporarily lock your account.